Delete your account
You can delete your Azhar Tawseel account and the personal data linked to it here. Deleting happens straight away and cannot be undone.
Your reward points will be lost
Any points in your account are deleted with it. They cannot be restored, moved to another account, or paid out.
What we delete
- Your profile: name, mobile number, and email
- Saved addresses and door photos
- Favourites, notifications, reward points and their history
- Sign-ins on all your devices and their notification tokens
What we keep
- Orders, invoices, and payment records, as Saudi tax and accounting law requires. We remove your name, number, address, and map pin from them.
- Order-chat messages, which stay with those orders for complaints and refunds.
- A one-way coded form of your number, used only to stop misuse of new-customer offers and blocks.